Refunds & Returns
You may cancel an order at any time prior to shipment. If you do need to return an order, you may return new items in original packaging within 14 days of delivery for a full refund.
Sign in to your account and click on the Return Items? link under the order where the items are in to request a return. You will receive a confirmation email that we received your submission. Please allow 2 business days to complete your request.
Slings and other made to order products, are final sale and not returnable.
After 14 days, items are protected under manufacturer's warranty. Check with the manufacturer for warranty coverage on the item.
Customer satisfaction is always our goal! Please contact us with any questions or concerns.